FAQ

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FAQ

  • Q Are you a factory or a trading company?

    A Hengshui Hengzekang Medical Equipment Co.,Ltd is a wholly-owned subsidiary of Hebei Ruilangde Medical Equipment Technology Group Co., Ltd. Our company specializes in R&D, production and sale of medical device and rehabilitation auxiliary products. Ruilangde is a national high-tech enterprise recognized by the ministry of science and technology. Our company is the model enterprise of rehabilitation assistant devices application, also the member of the Association of Medical Equipment of Hebei province. And the member of China Rehabilitation Auxiliary Equipment Association. Our main products including: Hospital bed for home use, Hospital bed,Manual wheelchair,Electric wheelchair, Nebulizer,Oxygen Concentrator, Respiratory consumables, Anti-decubitus Air mattresses,etc.
    Since the establishment of our company, we always keep our principles: superior in the quality of products, promote our products by our innovation!  Now, our company has already acquired the certifications as follow: IS09001, IS013485, CE ,etc. Our products and services have earned customer’s confirmed trust. We also have invested continuously in technology research and development, improved our ability of independent innovation and cooperate with relevant universities and institutions. We have applied for more than 100 patents, preparing a solid foundation for the rapid development.
    Hengshui Hengzekang Medical Equipment Co.,Ltd has two production bases and its headquarters is located in the "North China Intelligent Health science and technology Industrial Zone", which is invested and constructed by Hebei Ruilangde Medical Equipment Technology Group Co., ltd. The first project covers an area of  55,800 sqm, equipping with more than 200 sets top level facilities, including: CNC machining center, intelligent welding robot, automatic (nano-ceramic) spraying production line,etc., Our annual production capacity is more than one million sets. 
    At present, we have roughly 300 workers in our factory. 150 for production, assembling, packaging, quality control, material purchasing, and the rest for internal work, offline sales and online shop operation.
    We sincerely look forward to all partners to visit our factory, we do try our best to offer high quality products and services to you. Many brand buyers have had a good cooperation with us, We are happy to be your potential supplier.
  • Q Where is your factory located? How can I visit there?

    A Our factory is located at Hengshui city, Hebei province, China. You can fly to Beijing Capital International airport or Zhending International Airport, and we will arrange people to meet you there. Welcome to visit our factory!
  • Q Can I place customized orders for different sizes, colors, materials, packaging...?

    A Yes, all the customized orders are welcomed. Please tell our salesman your detailed requirements. Generally speaking, hospital bed is easy to customized, you can choose the bed frame, headboard, mattress whatever you like, while wheelchairs are generally fixed models.
  • Q What are your trading terms?

    A 1. Payment term: T/T 30% deposit after order confirmed, 70% balance paid against bill of lading; D/P and L/C are also acceptable for order more than USD10000; Western Union for small amount . To reduce customers’ risks, we suggest customers to pay through Alibaba platform. Details, please search TRADE ASSURACE in Alibaba platform.
    2. Delivery protocol according to customers’ need, FOB/CNF/CIF acceptable.
    3. Lead time: normally in 20 -30 days after deposit received.
    4. Sample policy: Samples are always available for each model. Samples can be ready in 3-7 days once payment received.
    5. Loading port: Tianjin/Qingdao/Shanghai China.
    6. Discounts: We offer discount for big orders.
  • Q Certificates & Patents

    A Patented products with CE, RoHS, FCC certificates & test reports.
  • Q 80 Countries

    A We have been servicing clients from over 80 countries & regions worldwide since 2009.
  • Q OEM/ODM Capability

    A We offer comprehensive customization solutions to meet your needs.
  • Q Quality Assurance

    A Reliable products to you and your end users with dependable functionality.
  • Q Service Team

    A Always at your service providing one-stop solutions.
  • Q R&D Team

    A We keep developing and improving medical equipment for different occasions.
  • Q What’s your warranty policy?

    A We offer different warranty policies according to customers different need. We aim to provide better services to help customers businesses develop healthily.
  • Q Do you accept OEM or ODM order?

    A We accept OEM, ODM with customer’s logo and packing design.
  • Q Do you offer OEM services?

    A Yes, we offer OED and ODM services. The color, the frame material, upholstery can be changed as you like.

Professional Manufacturer of Hospital Beds and Wheelchairs. Looking Forward to Cooperating with You!

Maidesite

Products

Contact Us

Email : Ruilangde@maidesite.com

Tel/WhatsApp/Wechat:+86 158 3180 7165

Address : Miao zhen high-tech industrial development zone, Jing county, Hengshui city, Hebei province, China

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